Drop Ship Pet Supplies
Pet Stores USA
is the leader in drop ship services to the pet industry with over 40 years’ experience in the category. Pet Stores USA carries all the top brands and top items within our catalog of 2,500 items that ship from our centrally located warehouse in Cincinnati, Ohio.
What is Drop Shipping?
Drop Shipping means no inventory to purchase. We warehouse all the items so you make no investment in products that are unproven to you. We provide everything necessary for you to sell our products online; your only investment is in the programming of the items into your existing platform. When a consumer places an order with you, you send an order to us and we ship the item directly to your retail customer under your name. By drop shipping you can expand your catalog of pet supplies without having to invest in inventory.
Great Customer Service!
Unlike other entities that appear to do what we do, Pet Stores USA does not retail nor compete against you our partner. We are only successful only if you are successful and we provide everything you need to be successful selling online. From the smallest partner to the largest, we provide the same great service. Between the hours of 8AM to 6PM EST Monday through Friday there are generally at least 8 warm bodies available to speak with you and answer any question that you have. Every customer deserves personal attention from a knowledgeable account representative and every partner gets their own account representative that they can build a relationship with.
Pet Stores USA understands the importance of shipping items quickly and correctly and the need to keep our partners up to date with tracking numbers and invoices. Drop Ship orders placed before 12PM EST generally ship the same business day. Every day that we ship an order for you, we send you an e-mail with tracking and a breakdown of all expenses so you can keep your customer up to date and reconcile your accounting data.
Detailed Product Information and Descriptions
Pet Stores USA understands exactly what information our partners need. Our product spreadsheet is very comprehensive, containing all pertinent product information broken out into unique columns. This allows you to select exactly the information that you need to program for your ecommerce platform: item number, item name, manufacturer, short description, long description, images (images have the same title as the item number- an important nuance), UPCs, product dimensions, ship dimensions, current stock levels and sales figures are all provided. We know how hard it can be to maintain 2,500 + items so we did the work to make it as easy as possible for you.
Eyes and Ears
We are your eyes and ears. We don’t sit around and wait for the right items to fall into our lap. We attend as either buyers or exhibitors all the pet product shows that merit it. You can visit our booth at Global and SuperZoo or bump into us finding new items at the Backer and SHOT shows. By being visible and accessible we have the best relationships with the best manufacturers, get the best items first and lobby hard for exclusives to protect your margins. There are many items that are simply not available through any other entities that like to dabble in what is our core competency and that list gets longer every month.
What you get:
Access to over 2,500 name brand items
No inventory to purchase
Real wholesale pricing
Blind Drop Shipping – We ship under your name to your customer’s door
Brand new items with full manufacturer warranties
A personal relationship with an account representative
Flexibility in ordering – Send your order in via e-mail, our 24/7/365 wholesale website, via fax, or as a spreadsheet we can import directly into our system
Tracking numbers e-mailed to you automatically to update your customers
Sensitivity to large platform requirements. We understand what it takes to help our partners to become a premier seller in channels like eBay and Amazon
How Do You Get Started?
Our 1,000+ customers literally run from the smallest e-tailer to the largest ecommerce giant. To get started today simply fill out the form below and we will contact you to complete to sign-up process or call us at 888-300-5139 between the house 8AM to 6PM EST. Once you are approved and signed up you will receive an e-mail with a login to our wholesale website as well as access to our comprehensive product spreadsheet.
Our Drop Ship FAQ is below.
Drop Shipping FAQ
Where do you ship?
We can ship anywhere in the world supported by UPS or USPS.
How much does it cost to ship a package?
Shipping rates are based on the weight, dimensions and shipping method of an order. We provide the weights and dimensions for all of the items on our comprehensive product spreadsheet.
How long does it take to ship an order?
The majority of orders will ship within 24 hours. Some larger items may ship in 48 hours. If we expect any shipping delays you will be contacted and notified of any delays.
Do you provide tracking for each order?
Yes! At the end of each business day tracking numbers are emailed directly to you for each order. By default all orders shipped USPS will include Delivery Confirmation.
What shipping methods are available?
We support all the shipping methods and speeds offered by UPS and USPS.
Do you blind drop ship or put our name on the box?
Yes! The return address on all orders shipped direct to your customers will have your company name included. We will NOT put our name on any box, label, slip or anything else. Your customer will never know it shipped from us.
Is it hard to load your products onto my website?
Our product spreadsheet is very comprehensive and includes everything you need to load the product onto your website either by hand or in bulk. All modern shopping carts can accept bulk product uploads in a CSV, Excel or XML format. Our product spreadsheet was formatted with that in mind. It is very easy to match our product information with images and upload into your website.
Are there minimum orders?
No. We don’t have any minimums. We can ship large stock orders to a store / warehouse or single orders direct to your customers.
Do you ship to PO Boxes and APO / FPO addresses?
Yes. We can ship to any PO Box or APO / FPO address via USPS. UPS and FedEx cannot ship to these addresses. By default we will ship to these addresses using USPS.
Do you support Amazon and eBay?
Yes! We don't just support your sales through both platforms, we understand them. We understand the importance of fast shipping, providing tracking numbers and accurate product information.
We ship quickly and keep you updated with the shipping status so you can keep your customers happy and get positive feedback and 5 star ratings.
How do I place orders?
We are very flexible with ordering. You can send us an email, fill out the order on our website or for high volume sellers we can collaborate on a CSV, or Excel order import file for quicker and more accurate order processing.
How does the Drop Ship process work?
You will list our items in your store. Once you receive an order and payment at your store you will forward the details to us. We ship the order direct to your customer under your name and invoice you for the cost of the order and update you with tracking information.
How do you keep us updated with product changes?
We send out a weekly update via email with any changes from that week. We keep you updated on new items, discontinued items, extended backorders and specials. We also have a section on our website dedicated to those updates. You will always have multiple places you can check for the latest information.
Does Pet Stores USA have a retail store?
No! Unlike our competitors we don’t have any retail outlets. As a policy we would never compete against you, our partners. That means we have an added incentive to help you grow and become as successful as possible. We will do everything in our power to help you reach your goals.
How do I get started?
Getting signed up for a drop ship account is simple. Call us at 888-300-5139, or fill out the form above and we will contact you to complete the process. Once signed up you will get access to our product spreadsheet, updates, images, pricing and everything else you need to get started.